Job Description

About the Job:
Austintown Pediatrics Inc.

• MA with current certification
• Austintown, Ohio.
• Full-time, 4-5 days/week
• Part-time, 2-3 days/week
• Medical office experience required
• Medical Billing experience preferred
• Pay based on experience

Austintown Pediatrics is hiring an experienced medical office receptionist. This position requires excellent attendance, punctuality, and accountability. Extra consideration given if you have experience with or willing to work with our billing department.

This position is a good fit if you:

• Have prior medical office experience (required).
• Are consistently on time and dependable.
• Understand that patient care and the success of the practice depends on showing up every day
• Work well in a structured, fast-paced office with clear expectations.
• Communicate professionally and follow established policies.
• Interact well with children and families
• Have a friendly, outgoing personality
• Are looking for a long-term position within a private practice

This position is NOT a good fit if you:

• Have frequent call-offs, late arrivals, or attendance issues.
• Prefer a loosely structured or highly flexible schedule.
• Struggle with accountability or teamwork.
• Do not interact well with others

Schedule & Hours:

• Monday-Friday.
• 7:45 am - 5:30 pm.
• 7:45 am - 4:30 pm in the summer.
• Enjoy true work-life balance with no evenings or weekends required.

Why Join Us?

• Paid time off for major holidays (after 90 days).
• Supportive, team-oriented work environment.
• Opportunity to work in a practice that values consistency, compassion, and high-quality pediatric care.
• Stability and balance - our privately owned practice has proudly served the community with personal, family-centered care.

What We're Looking For:

• Prior experience in a pediatric setting preferred.
• Experience dealing with medical insurance companies
• Strong technical and computer skills
• Strong organizational, communication, and multitasking skills.
• Reliability and professionalism - our patients and families count on us every day.
• A friendly, positive attitude with a commitment to teamwork and excellent customer service.
• Leadership and Mentorship skills.

This is a long-term role for someone who takes pride in being reliable, professional, and consistent. Please do not apply if you are looking for a short-term position or have a history of short-term employment. References and past employers may be contacted to verify the information provided on your resume and given in your interviews. 

Responsibilities:

• Follow telephone triage protocols
• Communicate with patients’ family to provide results, instructions, advice and relay information to practitioners in an accurate and timely manner
• Schedule patients
• Faxing, referrals, taking payments, facilitating patient communication with providers.

Requirements and Skills:

• Strong desire to work with pediatric demographic.
• Maintain an upbeat, encouraging demeanor.
• Ability to undertake a variety of care tasks and prioritize efficiently.
• Determination to learn and accurately follow the practice's policies and procedures 
• Ability to work in a multidisciplinary team.
• Thrives in a fast-paced environment.
• Dependability with attendance and transportation.
• Understanding of confidentiality obligations and nursing best practices.
• Excellent communication and interpersonal skills.

License/Certification:

• BLS Certification (Required).
• Current MA certification (Required)

By applying, I acknowledge that this role requires excellent attendance and punctuality and that frequent absences, late arrivals, or last-minute call-offs are not compatible with this position.

Job Tags

Full time, Temporary work, Summer work, Private practice, Work at office, Monday to Friday, Flexible hours, Weekend work, Afternoon shift, 2 days per week, 3 days per week,

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