Job Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

The Audit Booking Coordinator or Customer Account Manager is a key position in Eurofins, to manage
the audit booking process in Eurofins audit activities in clusters. He/she has the responsibility for making
sure audit requests are treated on time and audit bookings are smoothly performed.

The Audit Booking Coordinator is preferred to have 3 to 5 years’ experience in auditing, testing,
inspection company or as merchandiser. He/she should have experience in communicating with factories
and managing processes. He/she is fluent in English, and is:
- Responsible
- Self-organized
- Careful on details
- Rigorous
- Disciplined
- Good at the usual MS suite and willing to learn others

The Audit Booking Coordinator receives his/her missions from the Audit Operation Manager and
reports to him/her on a regular basis (operation weekly meeting / general monthly meeting).

He/she is responsible for assigned-customer satisfaction for all audit booking activities (timing, respect of
process, clear communication, escalation, follow-up, etc.).

He/she Audit Booking Coordinator is:
- the key contact point for audit booking
- the essential link between customers and smooth audit process
- accountable for the smooth audit booking process.

Qualifications

• Fully bilingual in English and Spanish (read, write, speak)
• College or higher degree preferred, certificate or proof of proficient English
• Preferred to have 3 to 5 years’ experience in auditing, testing,
  inspection company or as merchandiser
• Self-organized, attention to details, MS suite

Additional Information

Schedule:

• 40 hours per week

What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.

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